Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Abner

Ryan Abner

October 6, 2025

5  out of  5
rating by Ryan Abner
"So very nice and helpful. Very patient and answered all my questions. Great customer service!!!"
We responded:
"Thank you so much, Ryan! We’re happy to hear you had such a positive experience and that our team provided helpful, patient, and thorough service. Delivering excellent customer care is always our top priority. We appreciate you choosing the Ayanna Ford-Bogan State Farm Agency!"
Profile photo of Loretta Ewing

Loretta Ewing

October 3, 2025

5  out of  5
rating by Loretta Ewing
"Kyleah is so personal and will solve your every needs. She is definitely an asset to your company!!!"
We responded:
"Thank you, Loretta! We're thrilled to hear that Kyleah provided such personal and attentive service to meet all your needs. She truly is a valuable part of our team, and we appreciate you recognizing her efforts!"
Profile photo of Batellemi Noel

Batellemi Noel

September 29, 2025

5  out of  5
rating by Batellemi Noel
"Zy’Kia was so helpful explaining to me the importance of not only auto insurance but life and health insurance. She is a really good agent to work with and I hope she gets to help other customers like she did me!"
We responded:
"Thank you, Batellemi, for your thoughtful review! We're glad Zy’Kia could help you understand the importance of auto, life, and health insurance. We appreciate your kind words and hope to continue providing excellent service to customers like you!"
Profile photo of Morgan Tracey

Morgan Tracey

September 28, 2025

5  out of  5
rating by Morgan Tracey
"Kadesha Carter was such an amazing help and made this progress so easy. Thank you"
We responded:
"Thank you so much, Morgan! We’re so glad to hear that Kadesha was able to make the process smooth and easy for you. We truly appreciate you taking the time to share your experience!"
Profile photo of Carolyn Holsey

Carolyn Holsey

September 26, 2025

5  out of  5
rating by Carolyn Holsey
"Thank yall."
We responded:
"We appreciate you, Carolyn! Thank you for trusting our agency! We’re always happy to help whenever you need us. "
Profile photo of Lamar Norman

Lamar Norman

September 26, 2025

5  out of  5
rating by Lamar Norman
"I really enjoyed the service and details of the each coverage thats I was purchasing. Thank you"
We responded:
"Thank you, Lamar, for your kind feedback! We're glad you appreciated the detailed explanations and enjoyed the service. We’re here to help anytime!"
Profile photo of kerri clark

kerri clark

September 25, 2025

5  out of  5
rating by kerri clark
"Heather is amazing and helped me and my fiance get better rates and got our policy started right away"
We responded:
"Thank you, Kerri, for your kind words! We're thrilled Heather was able to help you and your fiancé secure better rates and get your policy started quickly. We appreciate your trust and support!"
Profile photo of April Green

April Green

September 25, 2025

5  out of  5
rating by April Green
"I bought a new car and added it to my current policy. Heather was absolutely amazing. She helped me get full coverage on my new vehicle and a life insurance policy for an amazing price. Thanks again"
We responded:
"Thank you, April, for sharing your experience! We're so glad Heather could help you get full coverage for your new car and a great life insurance policy. We appreciate your trust and are happy to assist you!"
Profile photo of Sadie Benson

Sadie Benson

September 23, 2025

5  out of  5
rating by Sadie Benson
"Great service very informative"
We responded:
"Thank you so much, Sadie! We’re glad you found our service informative and helpful. Our team works hard to make sure every customer feels supported and confident in their insurance decisions. We truly appreciate you sharing your experience with us! "
Profile photo of Latasha Emeri

Latasha Emeri

September 23, 2025

5  out of  5
rating by Latasha Emeri
"I have received excellent service from Ayanna and team (especially Kadesha) over the past few years with my personal and rental property. Thank you!"
We responded:
" you so much, Latasha! We truly appreciate your loyalty and kind words. I’m glad Kadesha and our team have been able to support you with your personal and rental property insurance over the years. We look forward to continuing to serve you with excellent care and coverage! "
Profile photo of Tarik Anderson

Tarik Anderson

September 22, 2025

5  out of  5
rating by Tarik Anderson
"If you are looking for a professional insurance agency that treats you like family. And understands all of your insurance needs please give Ayanna Ford-Bogan a call you will be so happy that you did....."
We responded:
"Thank you so much, Tarik! We truly appreciate your kind words and recommendation. Our goal is to treat every customer like family and make sure your insurance needs are fully understood and met. It means a lot to know that you feel cared for by our agency. We look forward to continuing to serve you! "
Profile photo of Forever mia

Forever mia

September 22, 2025

3  out of  5
rating by Forever mia
"Tried to cancel my insurance like three times and it keeps that I cancel the health insurance when I canceled both and I’m still waiting on a check that I never received"
We responded:
"Hi Forever Mia, thank you for sharing your feedback. I’m very sorry to hear about the frustration you’ve experienced with the cancellation process and the delay regarding your refund check from the StateFarm corporate office. I want to make this right for you. Please text our office at 678-212-5004 with your name and phone number so I can call you personally, to review your account details and ensure this is resolved as quickly as possible. If you text the number this evening I will call you. "
Profile photo of Denise Monroe

Denise Monroe

September 22, 2025

5  out of  5
rating by Denise Monroe
"My experience with Ronita was very easy and efficient. She was very knowledgeable and nice. It was refreshing to talk to a person when handling business and not an automated system. Thank you for the great service."
We responded:
"Thank you so much for your kind words, Denise! We're glad to hear that Ronita made your experience easy, efficient, and enjoyable. We agree—there’s nothing like speaking with a knowledgeable and friendly person. We appreciate your feedback and look forward to assisting you again!"
Profile photo of Sista Love

Sista Love

September 20, 2025

5  out of  5
rating by Sista Love
"Got outstanding customer service from Ronita once I walked in the building the eye contact and welcomed smile that I received from Ronita made me walked right to her desk. I had to go back to work and she stayed few minutes after her shift was over to make sure I was taken care of. If you need Renters, Life or Auto insurance I highly recommend State Farm by Ayanna Ford-Bogan Salem Rd Brown Bridge Covington Ga. Premier Service kudos to Ronita!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Ronita provided you with outstanding service and made you feel welcome from the moment you walked in. Her dedication to staying late to assist you truly shows her commitment to our customers. We appreciate your high recommendation and kind words!"
Profile photo of Anissia Walters

Anissia Walters

September 16, 2025

5  out of  5
rating by Anissia Walters
"Heather was really polite, informative and helpful."
We responded:
"Thank you, Anissia! We're glad to hear that Heather was polite, informative, and helpful. We appreciate your feedback and look forward to assisting you again!"
Profile photo of Trusted Ink Notary

Trusted Ink Notary

September 15, 2025

5  out of  5
rating by Trusted Ink Notary
"I had a great experience this morning talking with Heather. Stress free and calming. She was very thorough and made sure I had everything I needed at the best price and rate possible without the sales pressure feeling. This office offers a delicious🥩🍹referral program also."
We responded:
"Thank you so much for sharing your experience! We’re glad Heather was able to make the process stress-free and provide you with the right coverage at the best value. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs."
Profile photo of Megan McWhorter

Megan McWhorter

September 12, 2025

5  out of  5
rating by Megan McWhorter
"Heather was very helpful. She made sure I knew all the details help me out with my car and got me better renters insurance. I’m very happy with this Insurance."
We responded:
"Thank you so much for your kind words, Megan! We're glad to hear that Heather was able to help you understand all the details and assist with your car and renters insurance. We're happy you're satisfied with your coverage and appreciate your trust in us!"
Profile photo of K Brooks

K Brooks

September 5, 2025

5  out of  5
rating by K Brooks
"The Customer Service is 100%. If you want to be treated as a Priority, Ayanna Ford-Bogan Agency is for you. My last three requests for her were delivered with incredible response time. In today's world, we do have time to wait for providers to deliver on their schedule. I have shopped the market for better rates and I am.still with her. SERVICE AND PRICE, a winning combination. Go with Ayanna Ford-Bogan State Farm Agency. She and her Team are second to none."
We responded:
"Hi K Brooks! Our goal is to always provide great customer service. Thank you for your review. Your feedback is extremely important to us. "
Profile photo of Rodney Bagley

Rodney Bagley

September 5, 2025

5  out of  5
rating by Rodney Bagley
"She was great to work with. Very personable. Most helpful."
We responded:
"Thank you so much for your kind words, Rodney! We're thrilled to hear that she was personable and helpful throughout your experience. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of randy smith

randy smith

September 5, 2025

5  out of  5
rating by randy smith
"Service was wonderful all questions were answered and we have a complete understanding of our policies. Kadesha was the person my wife and dealt with and it’s nice to know we have someone we can count on in our time of need. Thank you so much"
We responded:
"Thank you, Randy, for your kind words! We're so glad to hear that Kadesha provided you and your wife with clear answers and support, helping you feel confident about your policies. It's our goal to be there for you whenever you need us, and we're grateful to have earned your trust. Thank you again for choosing us!"
Profile photo of James Campbell

James Campbell

September 5, 2025

5  out of  5
rating by James Campbell
"Kadesha Carter was very helpful with the signing on process. Very detailed in accurate timing. Thanks again 🤗👍🏽"
We responded:
"Thank you so much for your kind words, James! We're thrilled to hear that Kadesha was helpful and detailed throughout the signing process. We appreciate your feedback and look forward to assisting you again in the future! 🤗👍🏽"
Profile photo of EXCURSIONS

EXCURSIONS

September 4, 2025

5  out of  5
rating by EXCURSIONS
"I have to add RONITA to this new review. RONITA explained very clearly to me about my insurance billing today. I appreciate your professionalism, compassion, and understanding of my needs. I honestly felt that she was smiling through the phone and enjoys what she does. THANK YOU RONITA 🤍☆☆☆☆☆ ▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎ KYLEAH PRESENTED WITH EXTRAORDINARY CUSTOMER SERVICE, COMPASSION, AND KNOWLEDGE. SHE WENT OVER AND BEYOND TO HELP ME, WAS PATIENT, AND EXTREMELY PROFESSIONAL!☆☆☆☆☆"
We responded:
"Thank you so much for your kind words! We’re glad to hear that Kyleah provided you with such exceptional service. Your feedback means a lot, and we’re proud to have team members who go above and beyond to take care of our customers. We appreciate you choosing our agency! "
Profile photo of Beverly Love

Beverly Love

September 3, 2025

5  out of  5
rating by Beverly Love
"Kadisha was very attentive to our needs And shopped to find an affordable price with getting the best value"
We responded:
"Beverly, thanks for sharing your experience! Kadesha is glad she could stay attentive to your needs and find an affordable price that works well for you. We appreciate your feedback!"
Profile photo of Belize Spivey

Belize Spivey

September 2, 2025

5  out of  5
rating by Belize Spivey
"This was a pleasant experience, after being a customer in the past. She offered every discount they had to lower my rate."
We responded:
"Belize, thanks for sharing your experience! We’re glad she could make things pleasant and help you take advantage of every discount to lower your rate. We appreciate your continued trust!"
Profile photo of Kimberly Hayes

Kimberly Hayes

September 2, 2025

5  out of  5
rating by Kimberly Hayes
"My experience was great , she wa very helpful and knowledgeable about my life insurance and also helped me to get some really good discounts on my auto policy .. I forever greatful"
We responded:
"Kimberly, thank you for the kind words! We’re so glad she could help you with your life insurance and find some really good discounts on your auto policy. We truly appreciate your gratitude and are here anytime you need us!"